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  1. DEMETER ICT APAC
  2. Zendesk Support
  3. All FAQ about Zendesk Support

All FAQ about Zendesk Support

  • Understanding bot flow step types
  • Managing tickets in bulk
  • Trigger conditions and actions reference
  • Adding comments to tickets
  • Creating a ticket on behalf of the requester
  • Microsoft: Setting up Zendesk for Microsoft Outlook Integration
  • Using macros to update tickets
  • Creating macros for tickets
  • Launch guide for Zendesk Support
  • About triggers and how they work
  • Customizing your help center theme
  • Designing automated ticket workflows
  • Fine Tuning: How to piece together your ideal Zendesk
  • Planning your workflow
  • Translating conversations in the Zendesk Agent Workspace

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