All FAQ about Zendesk Support
- Understanding bot flow step types
- Managing tickets in bulk
- Trigger conditions and actions reference
- Adding comments to tickets
- Creating a ticket on behalf of the requester
- Microsoft: Setting up Zendesk for Microsoft Outlook Integration
- Using macros to update tickets
- Creating macros for tickets
- Launch guide for Zendesk Support
- About triggers and how they work
- Customizing your help center theme
- Designing automated ticket workflows
- Fine Tuning: How to piece together your ideal Zendesk
- Planning your workflow
- Translating conversations in the Zendesk Agent Workspace